Sender's address

Date

Addressee's name and address

Dear Sirs, (1)

Dear Sir/Madam, (2)

Dear Mr X/Ms Y, (3)

1^er §

Further to our phone call, I am writing to ….. (Indiquez le motif)

2^ème §

(Donnez des détails pour étayer votre réclamation)

3^ème §

(Précisez ce que vous voulez obtenir)

4^ème §

I would be very glad if you would	give this matter your immediate attention.
I hope you will
I look forward to hearing from you soon.

Yours faithfully. (1) (2)

Yours sincerely (3)